Receptionist | Concierge

---

Job description

Receptionist | Concierge Position Summary:

Under limited supervision receptionist's duties include offering administrative support across the organization. The receptionist will welcome guests and greet people who visit the community. The receptionist will also coordinate front-desk activities, including distributing correspondence, redirecting phone calls, deal with emergencies in a timely and effective manner, while streamlining office operations. The receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks.

Benefits offered Example:

• Paid time off
• Health, Dental, and Vision Insurance for full-time employees
• Retirement plan options 401k
• FT/PT and on call shifts available
• Paid HCA Training
• Free parking, meals, and a great team!

Responsibilities of the Receptionist:

• Greet visitors at community's front reception desk in a professional and pleasant manner, may provide drinks and other comfort amenities, as deemed appropriate, while visitors are waiting.
• Ensures that all guests sign guest book, as well as locate the correct resident or party to escort visitors, answers guest, resident, managers and employee inquires.
• May call for transportation as requested by residents.
• Receive incoming calls and ensures questions and needs are directed to appropriate person.
• Serve as community ambassador to visitors.
• Answer general questions from potential residents and inquiring families and provide informational brochures and packets as requested.
• Perform administrative and clerical support tasks for community, including updating resident rosters and distributing mail.
• Maintain confidentiality and discretion when dealing with sensitive matters or information (Business, Resident, Employee and Medical Records, etc.
• May assist Activity Director and/or others as necessary in promoting activities with residents in the lobby.
• May take prospective clients and/or families on tours of the community when marketing and administrative personnel are not available.
• May assist the Business Office with special tasks or projects.
• Performs other duties and responsibilities as required or requested.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• A High school diploma or GED preferred; and a minimum of one-year related training or experience.

About Cogir:

COGIR Management USA delivered the Happy Living brand by listening attentively to the needs of American seniors, their families, and our employees.

Every Happy Living community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership so decisions are made on-site, quickly, and in the best interests of the community. We are proud of our teams.

Successful candidates must be able to pass a background check, pre-employment TB and Physical if hired.

JB.0.00.LN