Seasonal Sales Associate

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Job description

Williams-Sonoma University Village is now hiring a SEASONAL SALES ASSOCIATE!
RESPONSIBILITIES:

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc. (within timeliness standards)
• Promote continued customer engagement through email capture, clienteling, opinion lab and social media. Give customer a compelling reason to want to stay connected.
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards.
• Straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Help maintain visual standards of store. Assists in closing, opening, replenishment, markdowns and recovery of store.
• Accept direction from management and perform other duties as assigned.
• Adapt to change. Take initiative and follow up with a sense of urgency
• Communicate effectively. Convey essential information to coworkers and management in a timely manner using proper etiquette (including walkie etiquette). Remains composed and tactful. Uses appropriate and effective verbal and non-verbal communication
• Comply with attendance, timekeeping, POS, dress code, and other Human Resources and Operational practices, policies and procedures
• Comply with all company policies and procedures to protect company assets and minimize loss
• Uphold core values of the Company, treating all associates and customers with dignity and respect, in accordance with our People First Philosophy.
• Promote St. Jude's & Sick Kid contributions during campaign

SKILLS/KNOWLEDGE:

• 1-2 years retail sales experience, (specialty retail preferred, but not required.)
• 1-2 years customer service experience.
• Proven ability to prioritize and handle multiple tasks simultaneously.

PHYSICAL REQUIREMENTS:

• Ability to be mobile on the sales floor for extended periods of time.
• Availability to meet the Seasonal needs of the business. Associates must be available for annual inventory and entire holiday season.
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Ability to operate POS system.

**To apply for this position please respond to this ad or stop by our store at University Village in Seattle!

Job Type: Temporary

Experience:

• customer service: 1 year (Required)
• retail sales: 1 year (Required)

Location:

• Seattle, WA (Required)