Business Systems Analyst II

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Job description

Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Arts
Travel Percentage :
5 - 10%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The role of the Extended Account Analysis (XAA) Team is to complete all support, development, and conversion related activities for two applications at FIS. These applications are XAA and Vector Connexion/EDI. XAA is the largest of these two applications. XAA is a complex billing system for commercial accounts. XAA's customers are typically larger financial institutions that process clients that are commercial accounts. The XAA team completes all activities associated with the support and development of the XAA product. This includes funded and strategic development of the product, day-call and night-call support, maintenance, and the conversion of new clients onto the product.

The XAA group is a team that is highly collaborative, with a passion for the product and clients.

What you will be doing

• Analyze business and user needs, documentation of requirements and functional specifications following project management standards.

• Writes test plans and test cases to ensure modifications made to the application meet client needs and that application integrity is maintained.

• Trains internal employees or external clients on enhancements to application. Conducts one-on-one or classroom training depending upon the size or desire of theaudience.

• May mentor, guide, advise and or check the work of less experienced Business Systems Analysts.

• Complete new client implementations and mergers for the application.

• Client support.

What you bring

• Bachelor's degree or the equivalent combination of education, training, or work experience.

• Ability to be resourceful and proactive in gathering information and sharing ideas.
• Excellent customer service skills that build and contribute to high levels of customer satisfaction for internal and external customers
• Strong verbal and written communication skills
• Analysis, problem solving, decision making, and time management skills
• Knowledge of financial services industry or commercial treasury products would be a plus.

What we offer you

• A variety of career development tools, resources, and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• Great work spaces with dedicated and motivated colleagues
• A work environment built on collaboration, flexibility, and respect

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Vaccination Requirements

All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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