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IT Support Technician

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Hays

2021-12-03 11:30:03

Job location Chester, Cheshire, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

IT Support Technician | Chester | \u00A325,000 | Permanent | Office Based

A great opportunity to join a bustling onsite team, providing tech support to users both deskside and remotely.

As IT Support, you will:

* Assist users locally and remotely with desktop issues
* Carry out diagnostics to decide remedial courses of action
* Provide first-hand support for end users to ensure resolutions are found
* Support Windows 10 environment
* Provide hardware support - Lenovo, HP, etc.
* Ensure a high level of professional customer service is delivered

We are looking for an IT Support Technician with a combination of the following:

* Experience providing a high level of customer service in an IT capacity
* At least 18 months experience working in an IT Support role
* Confident with software and hardware issues
* Experience being the first point of contact for end users
* Current experience working with Windows 10 and Office 365
* Confident resolving hardware issues

What you'll get in return
A salary of \u00A323,000-25,000, 23 days holiday plus bank holiday (buy\/ sell up to 5 more days, allowance increasing with length of service, life assurance, health insurance, travel accounts, Kids Pass, Childcare vouchers, Gym Flex, Cycle to Work, Travel Insurance and more!

This role is office based, working 7.5 hours a day between 7am-7pm (agreed locally within team), Monday to Friday. Overtime is available on Saturdays and Sundays - offering time and half or double time.

What you need to do now

Please click to apply for this role, we welcome your application!

I am a Principal Consultant for Hays Technology, specialising in Infrastructure for the North West. Helping tech professionals develop their careers and ensuring organisations are supported by top talent. My passion for this space stems from my love for learning about the experiences and abilities of people and supporting them on their career journey.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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