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RLO - Hackney

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Confidential 240003.00 British Pound . GBP Per annum

2021-12-03 11:00:02

Job location Hackney, Greater London, United Kingdom

Job type: fulltime

Job industry: Construction

Job description

Resident Liaison Officer
Hackney Area
Permanent Position
£22k-£24k depending on experience + Car Allowance

Here at Howells Solutions we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on a Social Housing project in the Hackney area.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.

Key Responsibilities / Requirements include:

Decent Homes programme experience
Full, clean driving license
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

This is a full time, permanent role with a company car - an excellent salary based on experience, please call (phone number removed) or apply online for more info!

Howells is acting as an Employment Agency in relation to this vacancy

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