Application Support Developer - C#.Net/Azure

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Job description

Application Support Engineer - London with flexible hybrid working. Up to £40k base with excellent benefits.

We are delighted to bring to market a really interesting role for one of our favourite clients in central London. They are looking for a talented Application Support specialist to join a lovely team providing predominantly application support with some development functions across a broad IT estate.

The client has recently launched an exciting new IT strategy and as such are looking to update and upgrade a number of Legacy applications. This role will have responsibility for providing high level support across a range of new technologies and assisting in some of the development process.

Key Responsibilities

• Providing support for our Azure-hosted .NET applications and React web applications, by:
• Analysing live issues
• Recommending appropriate solutions
• Working closely with the development teams to implement fixes
• Working closely with the Applications Support Manager to continuously improve our support, development and deployment processes to:
• Reduce manual intervention
• Ensure that all changes are fully tested
• Minimise disruption to operations
• Working with the development teams to ensure that all deployed systems have adequate monitoring and alerting.
• Effectively communicate with customers to provide information and manage expectations.
• Identify and manage the timely escalation of tickets that have been allocated to you, liaising with others in the wider business as appropriate.
• Handle difficult situations and use your adaptability, resilience and resourcefulness to find solutions.
• Applying knowledge of industry standards, trends and developments to improve our digital offering.
• Undertaking any reasonable task requested by the jobholder's line manager.

Key Skills required

• Experience of supporting and maintaining applications across multiple devices and platforms
• Proficiency in C# .NET development
• Proficiency in Azure or other cloud development environments
• Experience of working on concurrent issues with very tight deadlines
• Adept at logically analysing situations and problems to arrive at sound issue resolution, with supporting evidence and rationale
• Good written and verbal communication skills to communicate effectively to both technical and non-technical personnel.
• Ability to listen, learn and improve within the role, demonstrate commitment to quality.
• Can work on your own initiative as well as part of a team. Be organised, analytical, make sound decisions and seek resolutions.
• An ability to assimilate information quickly and use it to resolve issues on a timely basis
• Strong collaborative skills
• Strong interpersonal skills, capable of building and developing relationships at all levels

It would be great if you had experience in the following areas, but full training can be provided.

• Experience of working with SQL databases
• Experience of working with React applications
• Experience of using Agile methodologies
• Experience of using JIRA or similar Agile tools
• Knowledge of Git version control

This is a lovely role offering comprehensive training opportunities with scope to progress into more senior support functions or alternatively into a more defined development role.

We are able to offer a competitive starting salary coupled with some lovely benefits. Please get in touch today to register your interest.