Housing Officer

---

Job description

Housing Officer - Manchester - 3 Months Temporary

Your new company
Hays are currently partnering with one of the North Wests largest housing associations to recruit a Housing Officer for a 3 month contract. The position is home-based but will require you to visit tenants and properties.

Your new role
You will work as a Housing Officer and will be responsible for a number of properties. You will work to deliver cost effective and efficient local based services including lettings, compliance, anti-social behaviour.

Duties will include:

* Effectively managing properties, taking swift appropriate action to tenancy management breaches
* Signposting low level cases of anti-social behaviour to relevant agencies, take swift appropriate action to mitigate escalation and support legal co-coordinators to take necessary action to serious breaches of tenancy that has significant impact on customers and business
* Signpost vulnerable customers to local support agencies to ensure sustainability of tenancies
* Undertake all compliance responsibilities in accordance with policies and procedures including gas servicing, communal inspection and fire risk assessments
* Adhere to safeguarding policies and procedures at all times and where appropriate refer customers at risk to relevant and appropriate agencies
* Support delivery of an effective and efficient repairs service, supporting access where required and contribute to a reduction in repairs cost
* Support delivery of an effective and efficient income collection service, signposting customers where appropriate, liaising with debt recovery agents to facilitate the collection of rents and supporting debt recovery agents in the process to recover possession where necessary
* Support the approach to capturing and responding to customer feedback by taking a lead in pro-actively minimising and assisting in the resolution of complaints

What you'll need to succeed
The successful candidate will have prior experience of working as a Housing Officer, working on specialist sites and providing a housing management service to tenants located there.
A full driving licence with access to your own vehicle

What you'll get in return
Flexible working options available.
You will be supported with IT equipment so that you can successfully work from home
Competitive pay rate
You will have a dedicated specialist social housing consultant who will support you throughout your assignment and will keep you up to date with other exciting job opportunities in the local area

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk