Credit Controller

Job description

We are looking for confident and enthusiastic Credit Controller for our long-term client based in Didcot. You will be responsible for providing outstanding customer service and forming strong relationships with customers and clients.

Offer package:

Contract: Permanent

Location: Didcot

Hours: 9am - 5pm, Monday - Friday

Salary: £22,000 - £24,000

Primary duties:

Resolving and responding promptly to telephone and written queries from both customers and clients
Proactively liaising with both customers and clients to maintain a first-class working relationship
Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time
Identifying ways to improve the process to enhance service and productivity
Supporting Business Objectives through successful management of customer's accounts on the Accounts Receivable Ledger
Working within agreed department Service Level Agreements, escalating any concerns to the Team Leader
Risk monitoring
Effectively chasing all customers within portfolio of accounts to ensure prompt payment of outstanding invoices and maximise cash receipts
Capturing of disputed items and promptly liaising with customer services to enable timely resolution
Setting up new customers and dealing with account application queries

Candidate specification:

Previous experience within a credit control department
Initiative and problem-solving abilities
Proficient in Microsoft Office
Experience with SAP CRM and SAP ECC
Excellent verbal and written communication skills
Organised, self-motivated and accurate

If you are interested in the Credit Controller role and believe you have the suitable skills and experience to be considered, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit our website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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