Customer Sales Advisor - 16 Hours Per Week

Job description

A Halfords team is a special team, made up of people who are passionate about our products and services and obsessed with giving our customers the very best experience. We're specialists at what we do - our teams don't only advise on the very best products to meet our customers' needs, they give practical solutions too, fitting a range of products to our customers' cars and bikes.If you already have experience of giving first class customer service, and of working quickly and efficiently, we'll train you in how to wow a Halfords customer. You'll be given the product knowledge and skills training you need to give our customers a solution that meets their needs and ensures they never want to shop elsewhere! You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.We look after our colleagues as well as we look after our customers, so whether you have ambitions to progress to a technical role in our shops, on to management, or elsewhere across the Group of Halfords companies, we will help you to fulfil your potential.To be successful in this role you will need:An interest in our range of products and servicesThe ability to communicate with all types of customers and colleaguesThe ability to understand customer needsA proactive approach to helping customersProblem solving skillsExperience of delivering great customer service, ideally in a retail sales environmentIdeally, some experience of working towards and achieving sales targetsAvailability to work on a rota basis, including weekendsAs well as holiday and contributory pension, you can expect to enjoy:Colleague discount of up to 25% across the GroupPerformance related bonusLife assuranceUniformFantastic deals across a range of other retailers, travel providers, and moreEmployee Assistance Programme offering advice and supportTrade Price Bike SchemeOption to join our Share Save and Cycle2Work schemesJoin the UK and Ireland's leading retailer of automotive and cycling products and be part of our success story in getting the nation safely back on the move.