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Customer Service Apprenticeship

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Remit Training

2021-12-03 07:40:57

Job location Coventry, Warwickshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

About EmployerWe are a family run business and have been operational for over 20 years, we specialise in supplying luxury bed room and living room furniture. However, we also provide the highest quality carpets and floors. It's safe to say we have experience with home décor. Visit us in store or check out our online website today.Brief overview of the roleAre you looking to initiate an exciting career in retail? Remit are recruiting on behalf of One Stop Furniture in Coventry, for an enthusiastic individual to excel in delivering high-quality customer service. You will gain a Level 2 Customer Service Practitioner Apprenticeship.Position TypeApprenticeshipSalary£220 WeeklyWorking Week40 hrs/week: Monday - Friday + alternate weekendsPositions availableCustomer Service PractitionerVacancy descriptionWorking in a small team, your day-to-day roles may include:>Supporting Customers>Sales>Organising Displays>Helping with promotions and sales>Be the point of contact for all customers>Will be also working the shop floor>Online and telephone enquiriesThis role is £5.50 per hourRequirements and prospectsQualifications RequiredGCSEs Grade 4 and above in English and MathsSkills Required> Able to work autonomously> Work well under pressure> Punctual> Able to build relationships> Good communication skills> Great telephone mannerPersonal Qualities> Resilience> Customer service focused> Interested in salesTraining to be ProvidedAs a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2On successful completion, you will receive:Level 1 / Level 2 Functional Skills in English & Maths (if required)Level 2 in Customer ServiceFuture ProspectsPotential for permanent employmentOther InformationCan you manage on the salary?Can you travel to the work location?Are you willing to commit to 13 months of the apprenticeship?

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