Business Development Manager - Birmingham, AL

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Job description

Founded in 2013 and based in Lafayette, Louisiana, Waitr operates an online ordering technology platform, providing delivery, carryout and dine-in options. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants and grocery stores to diners in underserved U.S. markets. Together, they are a convenient way to discover, order and receive great food and other products from local restaurants, national chains and grocery stores. As of June 30, 2021, Waitr, Bite Squad and Delivery Dudes operate in small and medium sized markets in the United States in over 900 cities.

Waitr is looking for a highly self-motivated Business Development Manager to join our Sales team. The Business Development Manager is responsible for propelling the rapid growth of Waitr / Bite Squad through the acquisition of new restaurant partners, by both expanding into new territories and growing existing markets. The ideal candidate will be a hunter that uses a consultative and solutions based selling approach, have great presentation and communication skills and have that "hungry" mentality.

Please Note: This is PARTIALLY remote role. We are in need of someone who is located near the Birmingham, AL surrounding area or willing to commute to the Birmingham surrounding area.

Essential Functions

• Develop strategic action plans to manage territory and reach company/individual sales goals.
• Work directly with local restaurants to help them connect with hungry diners in their area and grow their business via Waitr's mobile applications.
• Establish relationships with decision makers; restaurant managers and owners.
• Adjust approach to each potential customer, assess prospect needs, clearly communicate advantages, and identify and overcome challenges that impede the sale.
• Identify, qualify, and prioritize new business opportunities and develop a strategy for closing new business accounts.
• Identify, qualify, and prioritize new business opportunities and develop a strategy for closing new restaurant partner accounts.
• Use a consultative sales approach, seek to understand potential restaurant partner's needs and present solutions that will help their business.
• Provide consistent and timely follow up communication and action steps after every sales call.
• Utilize HubSpot (CRM System) to forecast sales pipeline, maintain a record of all conversations, activities and opportunities.
• Register and participate in local business organizations to meet prospective customers, build and maintain relationships with existing customers and obtain market knowledge.
• Cold calling by telephone, email and in person with potential restaurant partners. 20% of the time to be on the road "pulling doors".

Required Education and Experience:

• Education: Associate's or Bachelor's degree preferred (Business, Sales and Marketing, or related fields are preferred).
• Sales Experience: 3 years field customer facing outside sales experience.
• Successful Record of Sales Achievement: Proven experience developing new pipeline opportunities and generating revenue.
• Sales Hunter: The position is built for someone who possesses a hunter mentality with a consultative approach. Strong cold calling and professional network development experience.

Position Type/Expected Hours of Work

This is a full-time position. Evening and weekend work may be required as job duties demand.

Core Competencies

Nimble: You move fast and accurately in a dynamic environment.

Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.

Innovator: Generates and recognizes creative solutions in varying work situations.

Team Player: Collaboration and strong communication skills.

Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.

Results-Oriented: Productively focuses time and resources on activities to produce quality results.

Forward-Thinking: Problem solver, do whatever it takes attitude.

Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.

Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.

AAP/EEO Statement

Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.