Business Development Representative

Position Summary

The Business Development Representative role is the first point of contact for many of our new customers. This team spends much of their day on the phone calling small business owners who are not currently Fullbay customers, to set them up for our Account Execute sales teams who will consult with those business owners and help them become customers. The Sales Development team is politely persistent and cheerfully competitive.

Responsibilities

• Manage a high volume of outbound calls daily to cold & warm prospects (75+ per day)
• Quickly assess the quality of a prospect to determine the viability of sales opportunities
• Qualifying, and scheduling demos for potential Fullbay customers
• Following up with a high volume of leads quickly
• Documenting various detail like customer profiles, responses, and next steps
• Actively listen to understand what customers need and confidentiality communicating Fullbay's value proposition
• Prioritizing opportunities and applying appropriate resources
• Researching, developing, and implementing sales strategies and tactics to drive more demos
• Become an expert on our technology and our target markets
• Achieve monthly metrics, and weekly and daily targets
• Build strong networks in and outside the Fullbay organization
• Collaborate with the team to improve our processes and add efficiencies for the team
• Adapt to changes in your process - we are always testing new ideas

Skills and Qualifications

Abilities and Knowledge

• Ability to work in a fast-paced SaaS Environment
• Track record of success and over-achievement (in work or school based setting)
• Experience using Sales engagement tools: Outreach, Sales Loft, Salesforce, Yesware, (we use Outreach and Salesforce)
• A team player who enjoys wearing multiple hats and inspiring everyone around you to do great work
• Technically proficient and experienced with web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff)
• Great at communicating on the phone, over email, and in-person
• Ability to think on your feet to creatively solve our prospects' business needs
• Exceptional and persuasive communication skills, both verbal and written
• Comfortable meeting and exceeding monthly quotas and handling rejections
• Must have a positive attitude, confident, and desire to be the best
• Strong organization and time management skills and ability to work independently

Education and Experience

Required:

• GED or High School Diploma
• 1-2 Years in similar sales or development role required

Preferred:

• Experience with Outreach or Salesforce.com
• Bachelor's Degree or Military Service

Additional Aspects of the job

Working Conditions

Will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will not be exposed to weather conditions, and the noise level is usually moderate.

Physical Requirements

Will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally need to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; or taste or smell. The employee must occasionally lift and/or move up to 25 pounds. This job requires specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.