UX Designer, Shop & Purchase

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Job description

About the Team:
The Digital team focuses on delivering a superior customer experience on (url removed) and our mobile app. The team also guides revenue and profit growth for the digital business. Digital team associates focus on delivering initiatives that help our pet parents find and discover products, bring enterprise priorities to life digitally, design new user experiences, build new features and capabilities, and manage key omni-channel programs. We work to showcase our brand digitally through the lens of expertise and love and to provide a personalized experience for our consumers. The team takes a data-driven approach and leverages quantitative and qualitative insights to optimize the experience and make business decisions.

About the Job:
UX Designer, Shop & Purchase

Summary

Be a key contributor in helping define future-state digital products and experiences that help Pet parents care for their loved ones. We are looking for a talented and data-driven UX designer to join our growing UX team. The ideal designer will have a passion for designing efficient and easy interfaces and experiences that not only empower but delight our Pet parents. You would join a team focused primarily on the Shop & Purchase experience, helping guide Pet parents from homepage to checkout. If you enjoy delivering products and experiences that are both functional and useful, while also story-driven, you will be a good fit for this role.

Description

As a member of the PetSmart Shop & Purchase UX team you'll have the opportunity to work with other talented UX designers and product experts in designing future-state interfaces and experiences for our Pet parents. This position requires a hyper-focused designer to handle responsibilities including:

Using business requirements, research, data, and technical feedback to develop scenarios, use cases and customer journeys

Working through the iterative design process while applying empathy design tactics and practices to all work

Directing and collaborating with IT partners to see designs from prototype to implementation

Rapid prototyping of interfaces and experiences to define feature definitions

Education & experience

Degree in human interaction, interaction design, visual design, or 5 years UX design experience

Key qualifications

Experienced professional knowledge of designing thinking principles & common UX practices

Demonstrate proficiency within Adobe Creative Suite, Miro and other design tools

Ability to prototype in Adobe XD and other prototyping tools

Thorough understanding of iOS Human Interface & Material UI design guidelines and principles

Deep collaboration & communication skills

Experience in creating and supporting design systems

Ability to multi-task and contribute to think-out loud design sessions

Capable of understanding and leveraging user testing findings & user data to lead design recommendations/improvements

Additional requirements

3 years designing web applications for both web and mobile app

Experience in creating and supporting design systems

Excellent ability to communicate designs and ideas to product managers and IT partners

Please include/attach portfolio to application

About the Culture:
Our home office offers outstanding amenities in a fun and rewarding workplace including:

Pet friendly environment, bring your pets to work!

A work-life balance and family events such as movie nights, art events and vacation festivals

"Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers

"Sit & Stay" Café serving fresh breakfast and lunch options

Starbucks cart-productivity at its finest!

"Lil' Paws" learning center and onsite daycare facility

Volunteer events with PetSmart Charities

Learn more about #LifeAtPetSmart here:

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