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Manager, Regional Loss Prevention

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Spencer's

2021-12-03 07:44:38

Job location Acton, California, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

Come work with us at Spencer's & Spirit Halloween, where you'll be working with the best and brightest colleagues as you help us deliver the most fun experience and product possible to our guests. We're fast-paced and take our work seriously, but we always have a good laugh at the end of the day. Walk through our stores or the halls of our corporate office and you'll see firsthand that we're laidback and irreverent. We're firm believers in being true to YOU, so tattoos and piercings are as common as watercooler convos. Whether it's critiquing our new exclusive costumes or quality testing newly implemented software technology, our teams understand the importance of working collaboratively to challenge status quo and achieve our goals. We keep pushing ourselves to go above and beyond and are looking for top talent to become a part of our team!


We offer the following benefits:

  • 30% discount on merchandise
  • competitive salary
  • career advancement
  • Bonus opportunity
  • an excellent benefits package including Vacation/Sick/Holiday pay, Medical/Dental/Disability/Life and AD&D insurance & 401k.

The position is responsible for protecting the company assets by developing and implementing Loss Prevention programs, provide training and supervising investigations to reduce theft and shortages and increase profitability.

  • Conduct internal dishonesty interviews using industry standard interview techniques
  • Assists the Human Resources Department with harassment investigations as needed within 24 hours from call
  • Examine and analyze documents to determine root cause of losses and resolve accordingly
  • Conduct on-site training visits aimed at internal, paper and external loss prevention awareness
  • Provide on-going support and resources via phone calls and be available after hours
  • Be involved in prosecution/restitution follow-up

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or seven to ten years related multi retail store (50+ preferred) experience and/or training; or equivalent combination of education and experience
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. This includes Microsoft Office, social media, Internet research tools, CCTV software and transaction exception reporting programs
  • Information interviewing techniques
  • Excellent verbal and written communication skills
  • Ability to form and maintain multi-level business partnerships
  • Ability to prioritize, adapt, change directions and overcome challenging circumstances depending on the business needs
  • Excellent administrative and organization skills

  • Ability to travel extensively
  • Analytical and accounting skills
  • Customer focus centric
  • Must be extremely honest and of the highest integrity, outstanding work ethic
  • Must be able to obtain a valid Drivers' license and Passport

*Proof of vaccination for COVID-19 required for employment, reasonable accommodations considered for medical, pregnancy or sincerely held religious beliefs.

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