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Customer Support Representative

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Trinus Corporation

2021-12-03 11:30:03

Job location Los Angeles, California, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Minimum of two (2) years' experience in providing help desk services in the following areas:


• Connect to phone system for call transfers while providing support.

• Connect to IT Service Management systems while providing support.

• Document and track all caller/customer contact (i.e., telephone, web, chat, and email)

• Provide ongoing communication and collaboration with IT Team, as needed.

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