Senior Product Manager, Promotions

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Job description

Job ID: 201681
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 4th Floor, San Francisco, CA 94105, Vereinigte Staaten (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible: Yes

Company Overview:
Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mot Hennessy Louis Vuitton (LVMH) in 1997, then launched stateside in 1998 and is currently home to 300+ world-class brands - including its private label, Sephora Collection. Sephora's curated assortment features more than 14,000 products, including makeup, skincare, perfume, hair care, body care, professional tools, and more.

In Sephora Americas, we belong to something beautiful. With a continued focus on diversity, equity, and inclusion, we seek ways to create a sense of belonging where people can be their authentic selves. We embrace our unique talents and are proud of the passionate community we've built. With leaders who listen and inspire, everyone is encouraged to be their best. Reimagine your future, with Sephora.

Your role at Sephora... As our Senior Product Manager, Promotions, you will interface directly with all levels of the Sephora organization with a primary focus on the cross-channel Promotions domain. In this role, as the intersection of business and technology you will lead the strategy, roadmap and delivery of best in-class promotion programs. Reporting into the Director of Product Management, Client Engagement, you will be instrumental in delivering the next generation of our customer engagement and acquisition solutions.

Your responsibilities include:

• Actively participate in the development of the product strategy and vision supported by internal and external analysis for your domains.
• Champion a product vision, strategy, and roadmap cross functionally for your domain(s)
• Create supporting business cases, including financial impact and benefit statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations.
• Create crisp business requirements and user stories that can be used to execute your products and features.
• Utilize your ability to accurately read and analyze data to create exciting solutions for customers and internal business groups.
• Gain input from a variety of internal and external sources to define product concepts; respond to customer needs throughout the development process; analyze competitors and market trends; evaluate technologies; develop detailed requirements, feature definitions, implementation plans, and internal communications.
• Manage prioritization and trade-offs among domains and product teams to enable a balanced delivery portfolio across programs and projects
• Develop strong partnerships with multiple business teams and leaders, gain understanding of key goals and impacts. Teams include Loyalty, Marketing, Ecommerce Production, CRM & Analytics, Retail Operations and Finance.
• Track to defined metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
• Work closely with engineering teams and program management to deliver products and features
• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

We would love to hear from you if...

• 5+ years of related experience in product management, having contributed to multiple software projects throughout the entire development cycle.
• Domain expertise in Promotion and/or Loyalty programs is a plus.
• Prior experience in a multi-channel retail environment or other customer focused technology products.
• A track record of being a self-driven professional with ability to operate effectively without close supervision
• Proven ability to identify the business objectives, develop and implement a business strategy on projects; capable of making reliable business decisions during execution.
• Demonstrated leadership of direct and/or indirect teams
• Ability to manage multiple projects in various phases of ideation, execution or delivery.
• Ability to work independently with "make it happen" attitude; able to successfully operate in areas of uncertainty and ambiguity.
• Comfortable managing third party vendors and vendor negotiation in partnership with procurement teams.
• Agile and flexible with regards to changing priorities and business needs and in working with diverse teams and people.
• Excellent written and verbal communication and presentation skills; comfortable presenting to and influencing executive-level management.
• Bachelor's Degree and / or equivalent experience

While at Sephora, you'll enjoy...

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Meaningful Rewards:Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link:

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

While at Sephora, you'll enjoy...

• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link:
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.

As a condition of employment, Sephora requires all newly hired employees to be fully vaccinated against COVID-19 by their start date unless they have requested and received an exemption due to a qualifying medical condition..... click apply for full job details