Human Resources Generalist

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Job description

Description

Job Summary:

Under the direction of the VP of Human Resources and Benefits Manager/Sr. HR Generalist and Payroll/HRIS Manager, the Human Resources Generalist/Benefits Administrator role is responsible for performing HR-related duties working closely with other members of the HR team supporting the overall mission of the organization. This position carries out responsibilities and support in the following specialized functional areas: administration, benefits, and employment law compliance.

Essential Functions/Key Responsibilities:

• Responsible for responding timely to internal and external customer related inquiries to HR through the electronic inbox and dedicated phone line, while providing excellent customer service.
• Assists in the implementation of company policies and procedures as needed.
• Key liaison for all unemployment claims including, claim management and hearings as needed.
• Responsible for ensuring compliance by processing employee full cycle status changes and updating electronic team member records timely in the HRIS system, (hire through termination), but not limited to (benefits, payroll, company required acknowledgements, etc.).
• Assist the department with internal team member tracking as it relates to new hires and terminations.
• Provides onboarding assistance with follow up phone calls with each new hire to ensure a positive onboarding experience.
• Prepares and mail all termination letters including life insurance portability and conversion kits.
• Completes and maintains all exit interviews for non-exempt team members.
• Reconciles all benefit related invoices for departmental approval with final submission to finance department,
• Manage, review and improve FSA/HSA vendor billings.
• Assists Benefit Manager/Sr. HR Generalist, with effective tracking and administration of leaves of absences, worker's compensation and disability programs.
• Assist Benefits Manager/Sr. HR Generalist, with managing COBRA, coordinate benefits and ensure all notices are sent out.
• Assist Benefits Manager/St HR Generalist, with qualifying life events and gathering evidence of insurability.
• Assist Benefits Manager/Sr. HR Generalist in annual open enrollment for healthcare by building Open Enrollment Plans.
• Assist Benefits Manager/Sr. HR Generalist with correspondence surrounding engagement and rewards of Wellness Program.
• Reconcile/validate data entry to ensure data integrity, and support routine audit requests.
• Assist the Payroll/HRIS Manager with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation changes; while advising on needed actions.
• Produce and submit reports for interdepartmental metrics and tracking.
• Distribute mail to departmental functions and respond to mailings as needed.
• Assist with administrative tasks as directed by VP of HR, as needed.

Knowledge, Skills and Abilities

• Should have working knowledge of federal, state and local employment laws and regulations
• Must have knowledge of HRIS task flow administration pertaining to new hire, onboarding, termination, leave of absences, time card administration, etc.
• Intermediate knowledge of benefits administration as it relates to qualifying life events and gathering evidence of insurability.
• Experience working on medical, dental, vision, life insurance and disability plans is required.
• Demonstrated knowledge of ever-changing legal and regulatory compliance for benefit plans, ACA, COBRA, HIPPA, FMLA, ADAAA, PPACA, ERISA and Section 125 benefit related State and Federal laws knowledge and experience in managing leaves of absence, worker's compensation programs and disability programs.
• Knowledge and experience in complying with MIOSHA and OSHA standards and reporting requirements is a plus.
• General knowledge and understanding of payroll processes and procedures.
• Must demonstrate outstanding time management skills by completing special projects, clarifying project objective, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling transactions.

• Must maintain a high degree of confidentiality
• Outstanding communication (verbal and written) and interpersonal skills
• Excellent organizational and time management skills
• Attention to detail a must
• Working knowledge of ADP
• Strong ability in using Outlook MS Office (MS Excel and MS PowerPoint)
• Problem Solving/Analysis.
• Team centered/work well with co-workers to resolve issues and problems.
• Customer service focus
• Ability to work independently

Education and Experience:

• Proven experience as an HR Generalist/Administrator or relevant human resources/administrative position (2-5 years).
• 3+ years' experience in benefits administration in Human Resources.
• 3+ years' experience as Benefits professional.
• Experience with HR databases and HRIS systems
• BS/BA in Business Administration or equivalent experience; additional education in Human Resource Management will be a plus
• SHRM or PHR certification a plus

Physical Requirements and Working Conditions:

• This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone.
• Filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• This job operates in a professional office environment.