Shipping/Receiving Clerk

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Job description

OVERVIEW: The Shipping & Receiving Clerk is responsible for shipping items for various reasons, in various methods and making arrangement for pick up by the carrier. Additionally, the Shipping & Receiving Clerk is responsible for accurate receiving of all orders.

KEY TASKS:

* Serve the internal or external customer in a professional and knowledgeable manner.
* Perform shipping and receiving duties.
* Support the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base.
* Responsible to make arrangements for pick-up by the carrier.
* Must report defective materials or questionable conditions to the department supervisor.
* Responsible for keeping an adequate supply of shipping materials on hand at all times.
* Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
* Required to make pick-ups and deliveries to our suppliers for parts and raw materials using a company van.
* Perform stocking, issuing, receiving and inventory control functions including cycle counts.
* Sort and place materials and parts on racks, shelves, or in bins.
* Enter parts inventory information through use of IDS.
* Place price tags as appropriate on merchandise.
* Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
* Maintain good working relationships with factory and vendors as they relate to product and quality control.
* Inform technicians and customers of arrival of special order parts.
* Any other duties as assigned.

KEY RESULT AREAS:

* Internal/external customer satisfaction
* Accurate paperwork and parts files
* Inventory maintenance
* Adequate inventory and turnaround time of ordering to ensure timely completion of work