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Business Analyst & Project Manager

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Insigneo

2021-12-03 08:58:01

Job location Miami, Florida, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

We are searching for an experienced business analyst with project management experience. The right candidate will possess superior customer service and support skills with prior experience working for our IT department in the banking/financial service industry.


JOB RESPONSIBILITIES/MAIN FUNCTIONS

  • Interact with Business leaders for upcoming projects/assignments and prepare functional specification documents (Requirement Document, Use cases, User stories, Data model, Test Cases, UI diagrams etc.).
  • Learn our business model and service offerings.
  • Interact and coordinate the meetings between business and Vendors, prepare minutes, action plan and track those actions to closure.
  • Prepare project plan and manage project as single point of contact.
  • Escalate the issues on timely manner to avoid project delays.
  • Interact with Sr. Management on project escalations and reporting.


JOB REQUIREMENTS

  • 2-5 years of Business Analyst experience in Banking Domain.
  • Experience with Software development life cycle (SDLC) and software development methodologies.
  • Project Management experience is a plus.
  • Experience with brokerage and investment banking processes is a plus.


DESIRED SKILLS

  • Past experience working for a bank or financial services company is ideal
  • Microsoft Project, MS Visio or other process flow tools.
  • Outstanding customer service skills.
  • Excellent communication skills at technical and non-technical levels.
  • Attention to detail and quality of work.
  • Advanced troubleshooting skills.
  • Adept at utilizing resources and finding solutions.
  • Passion for delivering outstanding service to our customers.
  • Understanding that fixing the technical/Functional issues is only half the task, the other half is fixing the customer to make sure they are content about the work you just completed.
  • A keen desire to learn and demonstrate a great deal of "natural curiosity"
  • Flexible hours (availability)
  • Ability to work independently with minimal direct supervision


WORKING CONDITIONS

  • This position might require travelling occasionally to parent company and/or other subsidiaries.

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