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Housekeeping Manager

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Crescent Hotels & Resorts, LLC

2021-12-03 12:32:14

Job location Orlando, Florida, United States

Job type: fulltime

Job industry: Trades & Services

Job description

  • Train and supervise all new employees and provide on-going training to current staff
  • Responsible for the scheduling of staff, including contract labor, to meet operational needs within budget
  • Responsible for the daily opening of the housekeeping department to include the preparation of boards for the Room Attendants, and distribution of jobs for house persons and supervisors
  • Inspect all VIP rooms
  • Responsible for the training of all Housekeeping personnel to include SOP's.
  • Maintain and update as necessary the SDS book for housekeeping
  • Monitor room attendants and house persons performance. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment, while reinforcing high standards of quality
  • Ensure all jobs are completed within shift
  • Prepare AM status reports
  • Thoroughly check assigned rooms; report any discrepancies immediately
  • Check for early make-ups, special requests and VIP's
  • Make tour of assigned area, checking conditions of the floor, walls, vending areas, linen rooms, the status of supplies and your staff's needs. Report any deficiencies and assign personnel to correct situation
  • Run departure report and re-check all rooms showing up in your assigned section
  • Provide assistance as requested to Director of Housekeeping
  • Write up repair work orders and immediately report any safety hazards for immediate attention
  • Monitor housekeeping meal breaks
  • Enter room status to the computer as needed
  • Inspect and secure all linen rooms

Behaviors Required
  • Leader: Inspires teammates to follow them
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations Required
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Self-Starter: Inspired to perform without outside help
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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