Business Analyst, FIS University Program

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Job description

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.

**JOIN THE 2022 FIS UNIVERSITY PROGRAM!**

As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, and professional development seminars. Furthermore, you will work with a team invested in your growth, development, and success, including quarterly performance connects with your manager and bi-annual merit reviews.

This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will;

- Learn how to work within a corporate environment
- Learn the structure of FIS and options for growth within the organization
- Hear from FIS leadership about their journey and participate in senior leader networking opportunities
- Build a network of your peers from across the organization

THIS POSITION IS FOR A JUNE 27, 2022 START.

**ABOUT THE TEAM**

Our team is an advanced group of professionals with a broad understanding of payments in multiple verticals in North America. We manage high-priority partners, projects, and resolve complex issues requiring in-depth knowledge and skills. We exercise judgment in decision making, determine approach, methods, and procedures to use on new assignments.

**WHAT YOU WILL BE DOING**

You will be working directly with our enterprise partners at a technical capacity, driving strategic development planning, production issues, and general partner support.

- Plays an integral role in the sales & support process utilizing knowledge of products and their capabilities to assist sales & support teams in addressing client/prospect requirements
- Drives project management timelines to meet client requirements
- Maintains detailed documentation in enterprise contact management system to assist in bringing sales opportunities to closure.
- Interact with production support and development teams to provide technical inputs
- Provide production escalation support to our enterprise partners
- Provides direction to the sales support team for the creation and packaging of proposals

**WHAT YOU BRING**

- Bachelor's degree in business or information management
- Proficiency in Microsoft Office Suite - Excel, PowerPoint, Teams, SharePoint Word, etc.
- Self-motivated and willing to learn
- Excellent communication and interpersonal skills

**WHAT WE OFFER YOU**

- Competitive salary and excellent benefits
- The chance to work on some of the most challenging, relevant issues in financial services & technology
- A broad range of professional education and personal development possibilities - FIS is your final career step!
- Time to support charities and give back to your community
- A work environment built on collaboration, flexibility, and respect
- FIS WILL PAY OFF PARTICIPANTS' PRINCIPAL STUDENT LOAN BALANCE OVER 10 YEARS OF SERVICE. ELIGIBILITY STARTS AFTER ONE YEAR OF TENURE IN THE PROGRAM FOR US PARTICIPANTS

**VACCINATION REQUIREMENTS**

All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

**PRIVACY STATEMENT**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**EEOC STATEMENT**

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

**SOURCING MODEL**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.