Business Analyst

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Job description

Summary: Responsible for documenting and supporting communications between stakeholders, and capturing requirements needed to initiate a change. Helps identify business requirements and various technological solutions and engages in IT projects, from development to testing. Troubleshoots, configures and codes system(s) to meet the business requirement. Complies with company policies, protocols and guidelines.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Interacts with Technical and Business stakeholders to perform analysis of business requirements

Configures information system(s) to automate business processes and workflows

Troubleshoots/debugs system(s)

Performs quality audits on systems & data structures related to policy and strategy changes

Maintains expert knowledge of one or more information systems as well as in depth business functional knowledge

Works with the project team ensuring that tasks/projects are completed within established timelines.

Works with end-users on completing and trouble shooting system problems, enhancements and testing

Follows change control protocols

Seeks out ways to make constant and continuing improvement to current processes

Performs various system programming ensuring compliance with company, state, and federal rules, guidelines, and regulations.

Complies with all company policies and procedures.

This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Analytical Ability to synthesize complex or diverse data to extract information or reach conclusion useful for business strategies

Problem Solving - Identifies and resolves problems in a timely manner; Generates creative solutions; Demonstrates attention to details

Project Management Coordinates projects; Communicates changes and progress; Completes projects on time

Technical Skills Strives to continuously build knowledge on analytical techniques and skills of applying analytical tools including programing skills

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates discussions in meetings.

Written Communication - Writes clearly and informatively

Interpersonal Skills and Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Bachelors degree in Mathematics, Statistics, Economics, Computer Science, Finance, or other quantitative fields, plus three or four years of experience in credit risk management, statistical or data analytics, or MIS.

OR Masters degree in above fields with one or two years of industry experience in credit risk management, statistical or data analytics, or MIS.

Language Skills To perform this job successfully, an individual should have strong communication skills with the ability to break down and explain complex analytic issues, present findings, and make recommendations to various levels of management.

Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts to practical situations.

Reasoning Ability Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to derive conclusions and make recommendations beyond the scope of written policies or standard guidelines.

Computer Skills To perform this job successfully, an individual should have intermediate/expert level experience using MS Excel, MS-Access, MS Query, SQL queries, XML, Soap Interfaces, Visio and JAVA or similar process mapping software. Must have a basic understanding of interface techniques.

Other Skills: Familiar with application programming concepts/best practices and experience in programming in a language that utilizes advanced Excel like functions. Solid understanding of writing formulas and rules as well as documenting workflow and business processes.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

First Investors is an equal opportunity employer. First Investors is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of First Investors to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. Interested candidates should NOT submit a photograph or video with a résumé. Résumés containing a photograph or video will not receive consideration. All employment with FIFSG is at-will employment. Continued employment with FIFSG is not guaranteed and all employees may be subject to discharge or discipline without notice or cause, at the sole discretion of FIFSG.