Business Development Specialist

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Job description

About us

Carestream Dental is transforming dentistry, simplifying technology and changing lives around the world with innovative digital dental systems, solutions and support. From intraoral and extraoral imaging equipment to CAD/CAM solutions, imaging analysis software and practice management systems, practitioners rely on Carestream Dental to drive transformation in the industry. Carestream Dental technology captures two billion images annually and helps practitioners deliver more precise diagnoses, improved workflows and superior patient care. For more information, please visit carestreamdental.com.

General Summary:

Responsible for working with both existing customers and prospects in an assigned territory to drive business via telephone solicitation of new product demonstrations and a multitude of small equipment, software and system add-ons. While following established strategies, work closely with both management and outside sales teams to achieve and surpass established profitable annual sales goals.

Essential Duties & Responsibilities:

• Ability to aggressively prospect (primarily via telephone) and close business in assigned product portfolio with a time-sensitive sales cycle
• Develop a deep understanding of assigned software and small equipment products with an overall knowledge of all aspects of Carestream Dental's solutions/products
• Responsible for uncovering new prospective customers, cultivating/ maintaining customer base in assigned territory by placing outbound calls to current customers to uncover/analyze their needs and set on site product demonstrations for the outside sales team.
• Respond to incoming customer calls to obtain orders for various small equipment, software or system add-ons and take a consultative selling approach to not only answer their questions, but look for opportunities to sell them additional products based on their needs
• Drive sales through eCommerce platform through customer education and demonstrations
• Consistently make a targeted volume of calls each day while maintaining high talk times and overall metric ratings including quota achievement for the assigned product portfolio (60+ outbound calls/day)
• Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist them
• Regularly help create and engage in assigned outbound call campaigns to proactively penetrate untapped customer market and seek out new business
• Prepare complex pricing quotes requiring detailed knowledge of company products
• Manage and maintain a list of references and competitive product offerings
• Occasionally work trade shows and user conferences within an assigned territory
• Perform special duties as directed by management

Key/Critical Competencies:

• Detailed knowledge of company functions, product capabilities, service options, hardware configurations, productions and marketing policies
• Must be an energetic, driven and self-motivated individual with strong telephone sales/closing skills, professionalism and a customer focus
• Past success in capital equipment product sales is a plus
• The position is a supporting role to multiple sales territories; must be able to work with a wide variety of individuals and manage time to meet both individual and shared goals
• Excellent oral and written communication skills with the ability to problem solve and make decisions independently
• Well-organized and able to work on multiple projects simultaneously
• Working knowledge of Microsoft Office applications

Education and Experience:

• Associate's or Bachelor's degree preferred
• Previous sales or military experience will be considered

Job Type: Full-time

Pay: $30,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)