Business Analyst - Chicago Public Schools

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Job description

Overview:
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Description:
The Business Analyst supports the Chicago Public Schools facilities team by maintaining information systems, producing reports, and analyzing metrics. Scope of business consists of 550 locations with custodial services managed by 50+ operators.

Position Summary: This position is responsible for supporting the Operational Excellence, Marketing & Sales Operations teams. This individual will work as part of a team to deliver data analysis and reporting across various platforms specific to labor, service, assets, procurement, marketing and national account sales. This position will interact with all levels of the organization, and supports center led strategies and initiatives with decentralized execution across the North America Operations.

Essential Functions:

Maintain account data in several systems, including WebTMA, GoSpotCheck, Smartsheet, Google Drive, and proprietary software.

Provide reporting on both a periodic and ad hoc basis to field managers and senior leadership.

Compile data and provide digestible analysis that senior leadership can use to improve corporate processes.

Utilize decision-making skills to resolve customer issues and concerns.

Complete special projects on an as-needed basis.

Communicate between the Aramark operations team, the client, and third party vendors as necessary.

Provide data analysis support & report generation across various platforms specific to labor, service, assets, procurement, marketing & national account sales

Support marketing with sales incentive tracking through weekly reporting and analysis

Support marketing with specific program reporting & analysis and asset profitability

Support national account sales operations team through analysis on lease & chargeback opportunities

Maintain & update various master data tables or provide additional support like EPP updates, lease updates, Oracle equipment catalog

Backup equipment procurement team on processing purchase orders when needed

Develops and maintains expert business knowledge of the applications, processes, and data management requirements supporting Sales Operations and Operational Excellence Activities.

Position Attributes:

Demonstrate a strong aptitude for analytical & problem solving skills along with an attention to detail

Ability to learn new systems quickly and utilize multiple internal platforms for data mining

Ability to work and communicate within a matrix organization including field operations, regional staff & LOB support functions

Possess strong qualitative and quantitative analytical skills

A self-starter able to work effectively with limited supervision.

Qualifications:
Bachelor's degree in business, finance, supply chain, operations management or related field

Computer competency, including MS Office

Prior experience in a high-volume/fast-paced environment a plus

Strong end-to-end business process, analytical, problem solving and diagnostic skill

Experience utilizing complex Excel formulas and functions to build and update reports

Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change

Ability to work on multiple assignments in a fast paced team environment while maintaining work quality with various locations and team members.

Well-developed verbal and written communication skills; ability to articulate complex issues in a concise and logical manner.

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