Senior Associate, Grocery Partnerships

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Job description

The DoorDash Enterprise Grocery and Convenience team manages the strategic vision, acquisition, and development of the largest grocery, CPG and convenience partnerships in North America. The Associate, Strategic Grocery Partnerships will support the company's effort to adopt and partner with the largest grocers in North America. Digital grocery and convenience is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will report to the Manager, Grocery Partnerships.

What you'll do

Data Analysis & Operational Responsibilities

• Develop analytics for our clients to provide insights for our largest grocery accounts
• Liaise internally with partnership leads and in-house partners to guide special projects (i.e. store-level analysis of delivery times to identify areas of operational improvement, evaluating/troubleshooting escalated feedback)
• Oversee continued operational success for existing clients by managing implementation of expansion plans (onboarding, development/scaling of support channel and processes)

Relationship Management:

• Build direct relationships with important partners throughout each brand and lead weekly partnership calls, ensuring Merchant-first needs are met at all levels
• Operationalize the development, adoption and scaling of opportunities to grow our partners' digital businesses with our largest grocery partners (i.e. launching new products and building marketing campaigns)
• Help build client-facing materials (e.g., Quarterly Business Reviews, weekly partnership reporting)

About you

• You love working directly with clients to create long-term relationships
• You get to the lowest level of detail when solving problems
• Perseverance; you're inspired by a challenge and push yourself to keep going
• You hold a high bar from your contributions and those of the people you work with

Qualifications

• Experience in strategy and operations or consulting; high-growth startup or client-facing operations role
• You have proficiency in analytics and visualization tools, and experience creating data/reporting (e.g., Chartio, Mode, or Tableau), SQL, Excel (can maintain complex spreadsheets)/Sheets.
• Bachelor's degree

Why You'll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
• We are building the future - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website , the DoorDash blog, the DoorDash Engineering blog , and the DoorDash Careers page .

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.