Principal Business Analyst

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Job description

**About VERITAS**

Veritas solves what no one else can\. With an industry\-leading product portfolio, we offer proven, modern, and integrated technology that brings together **availability** , **protection** , and **insights** \. Our Veritas Enterprise Data Services Platform addresses current and future data issues end\-to\-end - keeping mission\-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness\.

Veritas supports 500\+ data sources, 150\+ storage targets, 50\+ clouds, and any deployment model imaginable\. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software\-defined Storage, Data Protection, and Archiving\.

Veritas is searching for an experienced business analyst to lead one of our key sales applications \- Oracle Sales Cloud \(CRM and PRM\)\. This individual will be a knowledge specialist for the CRM and PRM solutions in the market\. You will work directly with our key business partners from both New and Renewal sales teams as well as cross functional IT organization to deliver to the organizational roadmap\.

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## **Key Responsibilities:**

+ The Business Analyst would have expertise on Oracle Sales Cloud \(preferred platform Oracle\) and all connected systems such as CPQ, ERP, and Data Warehouse systems \(Quotes, Order Management\), and Products and SKUs\.
+ The Business Analyst would have expertise in functional knowledge of Sales CRM systems, and especially Oracle Sales Cloud i\.e\. sales functions, sales organizations, lead management, opportunity management, quote management, territory management, reporting, etc\.
+ Consulting ability to define and prioritize requirements, translate requirements into system functions, understand application configurations and customizations which can complete the solutions
+ Ability to drive projects at a Project Manager capacity - all business analysts are encouraged to be able to perform the PM job function to deliver small ~ large size projects\. Solid understanding to drive the initiative forward, driving and facilitating multiple meeting with solid minutes and actions, clear project status communication and proper escalation and risk mitigation capabilities\.
+ Ability to work with the delivery team and business management, PM, other technical team members to communicate requirements and make sure delivered system meets those
+ Defines and conducts Systems Integration Test \(SIT\) and User Acceptance Test \(UAT\) with IT and business stakeholders
+ Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
+ Effective relationship management, communication, and presentation skills, with demonstrated success in dealing effectively with customers, vendors, peers, and senior management
+ Experience documenting and analyzing processes, procedures, and/or policies
+ Ability to handle full workload and meet proposed deadlines/ Ability to mentor junior team members
+ Ability to travel to the key partner locations when travel resumes, should be expected

## **Requirements:**

+ Bachelor's degree in Computer Science, Information Systems, or related field
+ 5\+ years of experience with technical implementations of CRM/CPQ projects and 4\+ years of experience functioning as a CRM/CPQ is ideal administrator/developer for Enterprise edition or higher \(preferably at large, multi\-dimensional organization\)
+ Hands\-on Design, Development and implementation of Oracle sales cloud Application
+ Responsible for Knowledge transfer and arriving at SLAs for steady state
+ Technical problem\-solving skills
+ Candidate must have gone through at least one full project lifecycle of CRM implementation\. Should have solid grasp in Data migration from other CRM product to Oracle Sales Cloud
+ Experience in Enterprise Application Integration
+ Experience working with Sales and Sales Operations organizations and its supporting functions
+ Demonstrated project management experience and ability to deliver large scale complex global initiatives

At Veritas, we care about the causes close to your heart and enable you to volunteer, donate, and do good\. We also value uniqueness and know that a more diverse and inclusive workforce makes a winning team, so come as you are\! Interested? Then apply and find out more about \#TeamVTAS\!

\#LI\-NW1

**Why Join Us? \(https://www\.veritas\.com/company/careers/why\-join\-us\)**

**Working at Veritas**

At Veritas, you will enjoy an open, flexible, and supportive environment which lets you bring your ideas to life\. Our commitment to development and diversity sparks innovation\.

If impact, innovation and a winning culture are important to you, consider a career at Veritas\.

**We Embrace Diversity**

Diversity in thought, perspective, experience and life is a vital part of our culture\. It is this culture, that allows us to innovate, solve problems and succeed\.

**Veritas is an equal opportunity employer**

Veritas is an equal opportunity employer\. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law\. Pursuant to the San Francisco Fair Chance Ordinance \(FCO\), we will also consider for employment qualified individuals with arrest and conviction records\.

EEO is the Law\. Applicants and employees of Veritas Technologies LLC are protected under Federal law from discrimination\. Click here \(http://www\.dol\.gov/ofccp/regs/compliance/posters/pdf/eeopost\.pdf\) to find out more\.

Veritas will respond to requests for reasonable accommodations to assist you in applying for positions at Veritas, or to submit a resume\. If you need to request an accommodation, please contact our HR VHelp Portal \(https://veritas\.service\-now\.com/hrp\) \.