Business Analyst / Product Management, Officer

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Job description

Who we are looking for

Fund Connect is one of State Street's market-leading electronic trading solutions that assist Institutional Investors with their short-term investment portfolio and reporting requirements through a single gateway to a global pool of Money Market products. Fund Connect is part of the suite of products offered by GlobalLink.

The Fund Connect Product team is seeking a Business Analyst with project management experience. The individual will primarily be responsible for working with the Money Market Fund Product Management team to develop and document detailed functional requirements and streamline the process workflow. This position provides project support throughout the product lifecycle with an emphasis on the analysis stage for the Fund Connect platform. The Business Analyst is also involved with release and post-release activities.

The successful candidate must have strong written, verbal and analytical skills and the ability to work independently. The candidate will provide project management and ongoing subject matter expertise throughout the product development cycle, including post-production support. The candidate will also be expected to provide support to the Sales and Operations teams for inquiries related to the Fund Connect platform.

Why this role is important to us

You will be joining State Street Digital, our new division that combines advanced trading technology, best execution and servicing expertise with proprietary market research and insights to support clients in decentralized financial markets. Together with other teams across our company, you will be working on the evolution of our award-winning GlobalLink technology platform into a multi-asset solution that will include crypto, central bank digital currency, blockchain and tokenization.

Join us if making your mark in the digital asset servicing industry is a challenge you are up for.

What you will be responsible for

As Business Analyst / Product Management, Officer you will

• Work with the business to interpret high-level business requirements and analyze and define functional requirements, including workflow, diagrams interface definition and screen mockups.
• Administration of system documentation including: product development schedules, release schedules, bug tracking, etc.
• Maintenance of system protocols including internal and external release notes as well as internal training and process materials.
• Communicate and collaborate effectively with many different team members across the business and technology areas, working directly with junior and senior counterparts.
• Provide production support for both internal and external clients
• Work closely with client service team to resolve issues impacting clients.
• Create release materials, maintain user documentation, and assist in new product release activities.
• Serve as primary subject matter expert across the organization and assist users with ad hoc report construction queries, researching issues on existing data and reports, and general questions concerning the platform.
• Support user training, documentation, and rollout.
• Support ad hoc product testing and client demonstrations.
• Maintain effective working relationships with organizational team and clients.

What we value

These skills will help you succeed in this role:

• Demonstrated excellent written and oral communication skills.
• 3+ years of business analysis experience.
• Excellent prioritization and resource management skills.
• Advanced skills with MS Office suite (including Excel, Powerpoint, Visio).
• Strong analytical, communications, organizational and interpersonal skills.
• Financial services industry experience a plus (up to 5 years). Money Market Funds specifically a plus but not required.
• Familiarity with electronic trade or financial messaging (e.g. SWIFT) a plus but not required.
• Trading System Workflow and User Interface (e.g. screen) design experience a plus.
• Highly detail oriented and self-motivated.
• Ability to multi-task and balance workload.

Education & Preferred Qualifications

• Bachelor's (BA/BS or University degree) degree required.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

In compliance with the U.S. federal government Executive Order 14042, State Street requires vaccination against COVID-19 as a condition of employment in the United States. If you accept this position, you will be required to substantiate that you are vaccinated, or that you are legally entitled to a religious or medical exemption.