Office Manager & People Operations

Job description

Droplette is revolutionizing drug delivery: we are building a disruptive needle-free platform technology with groundbreaking applications in cosmetics, gene delivery, and healthcare.
Are you ready to showcase your skills in a highly visible role as the Office Manager and People Operations Administrator for a dynamic and growing company? Droplette is looking for someone who has amazing customer relations skills to provide the highest level of customer service to colleagues. To be successful in this role, you must enjoy working with people and embody the work ethic and "can do" attitude that will allow you to seamlessly multi-task and follow through on a wide variety of projects. You'll interact with every department within our organization, one of the benefits of being in such a visible role.

This position requires the handling of all information with professionalism and integrity. As part of our dynamic environment, you will feel a sense of accomplishment as you develop your technical, social, and administrative skills, as well as see your efforts contribute to meeting the needs of our overall team.

A DAY IN THE LIFE
As the main point of contact for our 2 offices that have over 50+ team members, your day will start at 8:30 by opening the office, turning on the lights and confirming all meeting spaces are ready for the days' meetings. Next, you will confirm all needed lunch orders are placed and conference rooms are booked. Next, check each conference room schedule for any declined meeting that needs to be booked into a new conference space, along with removing any meetings that have been canceled.

Now it is time to stock the kitchen for the day, along with organizing the pantry and taking inventory. Finally, it is 9 am and the team will start trickling into the office and peppering you with requests and questions. Prioritization is key as some requests will be more important/time sensitive pulling you away from your other duties. Be prepared to be interrupted about every 5 -7 minutes: employees needing assistance for a variety of reasons, broken laptops, TVs not working, outgoing mail, software issues, help to book a hotel and/or travel, incoming deliveries and more. It is important to attend to the packages, and mail as they arrive so it does not pile up, as it tends to do so quickly. By now everyone will have made lunch plans, 90% of the office eats out for lunch, as we are located in Downtown Boston near great restaurants making it hard to choose what to eat for lunch every single day!

On top of all the above you will enter new hires into ADP WFN, oversee new hire onboarding, benefits administration and many more fun HR projects.
Time flies and now it's 5 pm and you will wonder where the day went! I can promise you no two days will be the same, and you will never find yourself bored during the day, it is a fast paced office with a number of balls in the air at all times!

No matter the day or what is happening you must possess a zest and enthusiasm for welcoming all of our guests and passion for and providing our employees with a best in class office experience.
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In addition, the following responsibilities are yours: *

• Office budget and follow up including ordering and purchasing of all office supplies.
• Manage office facilities including furniture, kitchen area, meeting rooms. Order office supplies, and ensure that common areas and kitchen areas are equipped and kept clean.
• Assist with payroll tasks such as: hours verification, tip reconciliation/release, clock in/clock out resolution, etc…
• Nurture and maintain positive working relationships with all company vendors, cleaners and the property management company.
• Coordinate the maintenance and repair of facilities, office equipment, and technology for the office.
• Support office moves and build-outs.
• Recommend office improvements to enhance our culture and employee wellness.
• Provide administrative support, order and maintain inventory of office supplies, and help with travel arrangements as needed.
• Work with support vendors to ensure office equipment is working effectively.
• Support HR as needed.

Required Qualifications and Skills:

• 3+ years experience in an office manager or HR administrator.
• 1+ year of experience as an HR administrator.
• Previous experience with ADP Run and/or WFN preferred.
• Proven ability to quickly separate the mission-critical tasks from lower priority tasks, focusing on the most value added projects.
• A positive, can-do attitude with excellent written/verbal communication, superior organizational, follow-up, and multi-tasking skills for a fast-paced office.
• Ability to remain calm under pressure and maintain a poised and professional demeanor
• Familiar with Employee Experience methods
• A strong focus on detail and accuracy of work with the ability to take on full ownership of assigned work
• Ability to maintain confidentiality with sensitive information
• Able to lift 40 lbs and move office furniture and supplies
• Team player with a hunger to learn.
• Working knowledge of Microsoft Office suite (Excel, Word, Powerpoint), Adobe Acrobat, Gmail, and Google Calendar.

Still with us?
We're ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere.
More about Droplette
The Droplette team is driven to make an impact in medicine and consumer healthcare by harnessing hardware and technology. The ideal candidate for this role will join us on our mission to push the limits of molecular delivery and be enthusiastic about working with a constantly-growing company. We are seeking candidates that are both a technical and cultural fit for our organization: we believe that a passionate and diverse team with interdisciplinary skill sets is crucial as we strive to make a positive difference in the world with our technology.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination or harassment based on "protected categories," Droplette also strives to prevent other, subtler forms of inappropriate behavior from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at Droplette.
Agency and Third Party Recruiter Notice: Agencies that submit a resume to Droplette must have a current executed Droplette Agency Agreement executed by the Head of People Operations. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Droplette Recruiter. All resumes must be sent to the Droplette Recruiter under these terms or they will not be considered.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact .
Droplette participates in E-verify to determine employment eligibility.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Covid- 19 Mandatory Vaccination Requirement: Effective October 1, 2021, all new hires must be fully vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation is approved by the Head of People Operations in writing.

Job Type: Full-time