Front Desk Lead

Job description

ASSOCIATES OF INTEGRATIVE MEDICINE

43097 Woodward Ave. Ste 101

Bloomfield Hills, MI 48302

Tel:

Fax:

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Combining Conventional and Natural Therapies for Optimum Health and Wellness

DR.ROYAIMNATURAL.COM

AIMNATURAL.COM

Looking for a Front Desk Administrative Assistant who can move into an Office Manager position.

We are a small, holistic cancer clinic that offers personalized care.

We are looking for someone who can grow with us.

CHARACTERISTICS we are looking for:

• Emotionally Stable and Positive
• Dynamic person with Leadership qualities
• Highly organized, EFFICIENT, someone who works well under pressure.
• Heart for service, a high level of integrity, dependable

SKILLS we are looking for:

• Proficient in using a mac, IPAD and iPhone
• Proficient in using Google business services: email, calendar function, drive storage
• Competent in Excel, MS Word & Zoom
• Preferred experience in using Telehealth, Square, Squarespace & Facebook applications

RESPONSIBILITIES:

• Manage daily operations
• Open and Set up Office
• Schedule and Coordinate Patients
• Schedule and Coordinate Clinicians
• Manage Patient Electronic Medical Records
• Record and Update Patients' personal and financial information
• Communicate referrals with clinicians in house and off site
• Charge and Invoice all Patients for services and goods
• Communicate with Patients with high level needs
• Do outreach through letters and educational materials with other clinicians
• Recruit for, schedule, promote and manage speaking opportunities.
• Manage staffing issues: timesheets, training, compliance
• Audit Calendar monthly for profitability and collections
• Post on social media for all events 4-5 times a week
• Send out email blasts on practice issues and education
• Coordinate and take notes for Team Meetings; Journal Club; Clinical collab
• Some financial management

We are offering:

• Days: 5
• Hours:
• 45 hours a week, Hours can be flexible.
• A collaborative, generous and supportive team
• A healthy professional environment.
• $39,780- $43,290, annual starting, flexible and commensurate with skill and experience

Benefits include:

• 10 days paid time off
• Paid holidays
• Flexibility in how you manage your time to achieve work-life balance
• Work of meaning with a vulnerable population
• Health insurance following a six-month commitment
• Paid training in Cancer Care, Customer Service, Sales and Personal Development
• Wholesale access to natural therapies; supplements, beauty, and household products

QUALIFICATIONS:

No experience in cancer required but must have 4+ years in administrative capacity.

Associates degree preferred but experience can replace education.

Proven customer service skills

We are looking for someone who can make a long-term commitment of five years or longer.

Our email is . Please, no phone calls, email only. We appreciate you using Linkedin to communicate, but it's much easier to respond to candidates that send us an email with their phone number in the body and their CV attached.

We are looking forward to seeing you join our team!