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Financial Services Representative

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Parker and Lynch

2021-12-03 08:50:55

Job location Berkeley Heights, New Jersey, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

We are hiring a Financial Services Representative in Berkeley Heights, NJ! Apply now!


Job Duties:

  • Serving as the primary point of contact for credit clients, providing operational servicing, support, and issue resolution for their credit card solution, as well as its complementary products and services
  • Networking and partnering with multiple business areas throughout the organization, and acting as a liaison between the client and internal partners
  • Managing accountability for client-related inquiries and the engagement of the appropriate resources to ensure a timely and satisfactory resolution
  • Providing transparency to stakeholders and escalations to leadership as required
  • Researching and resolving client inquires in accordance with defined processes, procedures and within service level timeframes and with limited supervision


Basic qualifications for consideration:

  • Three to five years of experience in the financial services/banking field interacting with clients.
  • Strong communication skills. Ability to communicate verbally and in written form in a concise, clear, and professional manner
  • Strong client/ operations support experience

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