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Head of User Support

hiring now

SilverSearch, Inc.

2021-12-03 09:08:08

Job location Dayton, New Jersey, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Our prestigious Financial Services client is looking to hire a Head of User Support managing a team of 20+ across Desktop (support/engineering), Helpdesk and Mobile Support teams.


Your teams will provide overall support and lead projects revolving around Desktop/OS/Mobile/HW/SW/Video initiatives.


Keys:

  • White glove support in an environment of 1500+ users.
  • People/Team growth and management
  • Budget management
  • Strategic hiring
  • Vendor management
  • Strategic technical projects
  • Customer satisfaction
  • Proactive problem solving
  • Technical prowess


Requires:

Extensive experience driving support for enterprise technical environments with Windows/Exchange/O365/TEAMS/ServiceNow (imaging, printing, security, packaging, deployment, servers, OS, Mobile, and more).


Offers:

Strong Base + Bonus + Company is known for its team collaboration, family culture and extremely generous benefits.


Hybrid in office central NJ.

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