Social Media & Online Community Manager

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Job description

Join us and lead the tribe that wants to change the way skill-building is delivered.

Interactivity and engagement are core aspects of RESTORE-Skills. Our rapidly growing community of therapists is driven by the motivation to provide better care for their patients. As our Social Media & Online Community Manager, you will lead the planning, strategy, and day-to-day operations to build, empower, and engage our professional community. You will lead projects, develop content, and online events to drive usage. Most importantly, you will lead a tribe that wants to change the way skill-building is delivered.

Joining our growing team of mission-driven professionals is an amazing opportunity to work with the leadership team to drive customer success & marketing goals.

We are looking for a team player that is passionate to:

• Plan and execute RESTORE's social tribe-building strategy
• Define objectives and key results for the social media & online community plan
• Grow and lead our tribe of users & champions
• Continually engages with professional users on social media channels
• Curate, develop, design, and manage content for social media communities
• Develop & manage social media calendars, posting on LinkedIn, Facebook, Twitter, etc.
• Develop social media campaigns that help to achieve corporate marketing goals
• Monitor relevant trends, content, topics, and news to support RESTORE's position as a category builder

To join the RESTORE-Skills team, we believe that we need a team member with the following skills:

• Digitally and social savvy
• Process-oriented leader
• Highly motivated self-starter and looking forward to new challenges
• Ability to work collaboratively with a sense of urgency and timeliness in a fast-paced environment
• Attention to detail and accuracy; strong organizational and project management skills
• Creative skills with the ability to execute ideas using Canva or similar platforms

To be successful, you must possess a mix of clinical understanding and the ability to network and lead our online tribe.

The basics:

• BS or BA degree or higher, preferably in a related discipline
• Experience as a community manager, social media, product owner, or similar
• Excellent written and verbal communication skills, as well as presentation skills in English
• Proven success leading projects involving multiple stakeholders
• Experience managing social media platforms such as LinkedIn, Twitter, Facebook, and YouTube is preferred
• Hands-on experience in content management and use of social media management tools

Job Type: Full-time position.

Work Location: This position is flexible, can be remotely or in our NYC, NJ, or OH offices.