Community Manager

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Job description

JOB SUMMARY: Responsible for the operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.

ESSENTIAL FUNCTIONS:

· Operate financially within the approved budget.

· Ensure that all rents are collected when due, and posted in a timely manner. Perform evictions, utility cut-offs as required on delinquent rentals. All delinquency should be communicated on a weekly basis with detailed notes.

· Provide leadership and direction for all on-site employees under his/her supervision, which includes but not limited to: effective employee relations, compliance with employment law; ongoing training and motivation for staff. Ensure regular coaching, counseling and performance evaluations for all staff members.

· Perform physical inspections of the property and verify condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.

· Ensure that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner. Report any unusual circumstances regarding the residents or the property to Regional Management. Monitor all problems that may be handled by staff members.

· Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Approve and submit all invoices to corporate office for payment.

· Ensure that all property personnel operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Have thorough knowledge of Fair Housing laws; ensure through constant supervision and review that all personnel are in compliance with those regulations.

· Maintain records on all aspects of management activity on a daily, weekly and monthly basis. Generate various reports as required.

· Implement, design and maintain a resident retention program, i.e., resident referral program or social activities.

· Miscellaneous duties as required.

· Ensure a professional appearance and manner for oneself and all personnel at all times in the American Communities uniform.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Yardi: 2 years (Preferred)
• Property Management: 4 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location