Claims Management Consultant

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Job description

Initial Posting Date:
11/22/2021

Application Deadline:
12/06/2021

Agency:
Department of Administrative Services

Salary Range:
$5,559 - $8,198

Position Type:
Employee

Position Title:
Claims Management Consultant

Job Description:

Do you have professional level Property and Casualty claims handling expertise? Do you enjoy helping others to streamline operations while providing exceptional customer service? Are you looking for a new professional adventure where you can make a real impact in State government? If you said "Yes!" we have an amazing opportunity for you at the Department of Administrative Services!

Your New Role - Risk Claims Management Consultant

As the Risk Claims Management Consultant, you will provide consultative and analytical claims adjusting and guidance specialized in liability (tort) claims with responsibility to represent the interest of the state and its agencies to external and internal stakeholders. As a member of the State's claim consultant team, you will support the Risk program reducing exposure to claims and lawsuits against the state. These are claims that have risen, or are expected to rise, to the level of tort litigation.

General responsibilities of this role include:

• Analysis, investigation evaluation, and negotiation of high exposure, complex liability, or state property claims.
• Collaboration with defense counsel and DOJ on litigated matters for case direction and resolution.
• Consultation and advice with state agencies regarding claims, as well as other branches of government, third party insurers and non-state employers.
• Participation in mentoring and workshops on claims, and support planning and development of program objectives, task forces and projects.
• For a full review of the position duties and details, please review the position description here.

The Risk Management Team & Benefits of Joining

The Risk Management Program administers the State Self-Insurance Fund, is the central purchasing authority for commercial insurance coverage, adjudicates all claims filed against the State of Oregon, and provides risk management consulting services. The Risk Management team's mission is to provide the infrastructure and services that support a holistic, integrated, forward looking, and process-oriented approach to risk management, with a state-wide focus on achieving business objectives and reducing Total Cost of Risk.

Additional benefits include:

• Work/life balance, 10 paid holidays a year, and a competitive benefits package.
• Advancement and learning opportunities that will help grow your career with the State of Oregon.
• Get There - Oregon's easy-to-use carpool matching tool and trip planner.
• Live, work, and play in Salem, Oregon.

What We Are Looking For

A skilled professional with expertise in risk management and insurance principles, and with:

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, or any degree demonstrating the capacity for risk management knowledge and skills; and four years of professional-level evaluative, analytical, and planning work related to risk management; OR,
• Any combination of experience or education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Candidates who are the most competitive will also have the following skills, background, and areas of experience:

• Risk Management & Claims - Exceptional analytical and conflict resolution skills for complex and high exposure claims and lawsuits; Knowledge of coverage reviews for complex and multi-party claims and lawsuits; Experience with post-claim resolution reviews and presenting recommendations; Litigation collaboration with counsel for defense strategy and resolution, including the ability to pursue and recover monies owed due to legal liability; Keen understanding of various elements of damages, liability theories, priority of coverage assessments; Knowledge and expertise in risk management and insurance principles.
• Investigations & Program Coordination - Knowledge of best practice investigations, evaluations, reserve, and negotiations of complex claims; Program monitoring and coordinating ability; High level of critical problem identification and solving; accurate and credible data analysis and report writing.
• Analysis - Analytical excellence in application of statutes, administrative rules, and case law to claims; Ability to collect, analyze, and interpret data, and apply complex information from multiple sources.
• Communication - Excellent verbal and written communication skills; Demonstrated experience in communicating clearly, concisely, confidently, and professionally throughout all levels of the organization regarding complex issues.
• Teamwork & Professionalism - Ability to work in a team environment and independently regarding a broad variety of work; Ability to tactfully gain cooperation of others; Excellent conflict management, diplomatic communications, and consulting skills.

The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here.

How to Apply

• Current State of Oregon employees (including current temporary, limited-duration, or permanent employees): You must apply through your employee Workday account. At the time of application, please attach your current cover letter and resume.
• External Applicants: Please visit the State of Oregon job opportunities webpage to submit your application for the position, which includes your current cover letter and resume.

After You Apply

• Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the "My Applications" section.
• Be sure to check both your email and Workday account for updates regarding this recruitment.

Want to Know More? Let Me Help!

• Your candidate profile, cover letter, and rsum are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.
• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement, or need an alternate format to apply, please contact the Senior Recruitment Analyst, Amber Ingram, at: | .
• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
• DAS does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet DAS employment eligibility standards.
• Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1- NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.
• Department of Administrative Services employees are currently working remotely to the fullest extent possible due to the current health crisis. While working remotely, home internet connection and availability is required to perform duties appropriately. Remote working conditions are subject to change as necessary and/or required.
• If you are selected to move forward in this recruitment, please be aware that the hiring team may incorporate an assessment into the recruitment process. Additional details on the assessment will be sent to those who are eligible and selected to move forward.
• This announcement is for one, full-time, limited duration, non-union represented, Risk Claims Management Consultant (Classification: Operations & Policy Analyst 3) position and may be used to fill future vacancies.

Helpful Links & Resources

Oregon Job Opportunities Webpage | How to Set Job Alerts

Workday Applicant FAQ | What You Need to Know to Get the Job

Pay Equity Information & Resources

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity..... click apply for full job details

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