Application Support (Technical Consultant)

---

Job description

Front Office Application Support Analyst | London | \u00A365,000 - \u00A372,000

Hays Technology is looking for an Front Office Application Support Analyst to work within the Global Production Support team to be the first point of contact for end user requests, resolving or escalating in a timely fashion. The successful candidate will be a great communicator with an in depth understanding of Fixed Income asset class.

What you will be doing:

In this role, the successful candidate will be responsible for providing application support to wide range of investment management business applications; primarily responsible for supporting critical trading applications and their integration with upstream and downstream systems. Supporting transition for new applications & functional changes. There will be a requirement for proactive thinking; providing enhancement ideas on applications.

Who you will be working for:
This role is situated within one of the largest asset managers in the UK who have been in operation for over 50 years, they currently operate in more than 25 locations globally and manage more than 783 billion in total assets. Specialising in Investment solutions and retirement expertise our client are one of the most reputable institutions in Financial Services.

What we are looking for:

* MSc \/ BE \/ BTech \/ MCA or equivalent degree from a reputable university
* 6+ years or above of relevant industry experience in developing or supporting IT applications.
* At least 5 years of relevant experience in a production support role.
* Financial domain (investment banking \/ wealth management) working experience.
* Experience working with multi-cultural and geographically disparate teams.
* Experience of ITIL service delivery, preferably with a formal ITIL qualification.
* Must be capable of mentoring more junior\/ less experienced members of the team.

What you will get in return:
Working in the investment industry certainly has its rewards and this role is no exception. We are offering a competitive package including a competitive salary and annual bonus. In addition to this you will get training and development activities designed to help you make the best of your abilities and talents. Benefits which you can tailor to suit your own health, wellbeing, financial and lifestyle choices, plus a great flexible working programme in place with the option to split your time between working from home and working in the office.

Please click to apply for this role, we welcome your application!

I am a Consultant for Hays Technology, specialising in Application Support for the London Financial Services sector, helping tech professionals develop their careers and ensuring organisations are supported by top talent. My passion for this space stems from building a business on strong principles of customer service and delivery - I thrive on delivering for our clients.

At Hays Technology, we are shaping the future of recruitment. IT support skills have never been needed more, so whether you are hiring for your team, or looking to take the next step in your career, talk to us today.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk