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Business Development Executive

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Nuance Communications, Inc

2021-12-03 11:30:03

Job location Melbourne, Florida, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Team Description:

The Business Development Team is responsible for being the first point of contact for sales prospects, engaging potential customers and clients in an effort towards developing sales opportunities to drive company growth and expansion.

Role Summary:

A Business Development Executive owns the lead management process including qualifying inbound leads and performing outbound prospecting functions to drive new business for Nuance Healthcare. You will work collaboratively with our marketing and sales teams to obtain feedback on quality of MQLs generated from marketing campaigns. Prime responsibilities include establishing, nurturing, and growing marketing qualified leads for the sales pipeline.

Responsibilities-

* Address all incoming inquiries for Nuance Healthcare solutions. Answer inbound sales calls from potential customers, obtain client information, answer questions, provide information and follow up as needed

* Follow up with prospects and existing customers from trade shows and events and qualify leads based upon specific lead qualification criteria. Work with Field Marketing, Inside Sales and Field Sales Representatives to move leads to pipeline and/or buying stage.

* Support marketing programs including trade shows, webinars, etc. with call out efforts to drive registrations/inquiries

* Research target accounts, identify key players and personas using internet research and social media monitoring/messaging

* Proactively learn and maintain in-depth knowledge of Nuance's products, served markets, industry trends, and competitors

* Take responsibility for achieving or exceeding performance and development objectives.

* Maintain the highest level of customer service delivery standards, and work to maintain positive relationships as applicable to your role

Knowledge, Skills, Qualification-

Education: Bachelor's degree required and/or related years of work experience

Years of experience: Minimum 3 years of professional experience in an inside sales or marketing role in a large corporate environment.

Required Skills:

* Time/priority management skills. Ability to follow protocols and work in a time sensitive manner.

* Proven ability to work well in a fast-paced environment, with the ability to adjust to changing priorities and handle interruptions.

* High degree energy and enthusiasm. Strong teamwork and collaboration skills.

* Computer proficiency/technical aptitude with the ability to utilize MS Word, Excel, and Power Point.

* Exceptional listening and communication skills and a focus on providing a positive customer experience

Preferred Skills:

* 1-2 years of work experience in lead generation, preferably in the healthcare or healthcare IT market

* Excellent phone and email writing skills

* Experience in Sales Force

* Experience and comfortable with Automation tools i.e. Outreach

* Healthcare knowledge preferred

* IT knowledge preferred

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call and let us know.

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