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Patient Care Representative/Front Desk (Columbia)

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Gladstone Psychiatry & Wellness

2021-12-03 07:32:06

Job location Columbia, Maryland, United States

Job type: fulltime

Job industry: Administration

Job description

Gladstone Psychiatry & Wellness is recruiting for 3 Full-Time Front Desk/Patient Coordinators at our Columbia and Baltimore Office Locations.

Hours: 7:30-4:00p (may change due to provider's schedule changes), 8:00-4:30, 8:30-5:00

Front Desk Experience

*Scheduling returning patient appointments for the doctors and nurse practitioners to optimize patient satisfaction and provider time

Phone/Email Etiquette

Collecting copays/coinsurance/deductibles and balances

Familiar with verifying insurance information

Professional experience working in a medical office (preferably in behavioral health)

Answering a multi-line service

Capable of working on their own but also willing to work as a team

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Monday to Friday

COVID-19 considerations:
Any unvaccinated person will be required to wear and N95 mask and addtional covering anytime they are in the office

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Location: One location

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