Mortgage Assistant Manager

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Job description

Position Title: Mortgage Assistant Manager

Job Type: Full-Time

Classification: Exempt

Salary: $50,000 - $70,000

Essential Functions & Basic Duties

• Assist Manager in developing all staff to ensure maximum quality, efficiency and member service levels are met.
• Assist Manager in updating and maintaining accurate attendance records.
• Assist with the hiring, training and conducting of performance reviews for staff in accordance with PFCU requirements.
• Prepare training and resource materials for department.
• Maintain training results and evaluation forms from all employees who received training.
• Assist with managing the entire loan workflow from submission to closing to maintain service and loan quality levels.
• Responsible for completeness, accuracy, scalability and performance of the funded loan package.
• Process Loans received in the Mortgage Department including employee applications.
• Responsible for managing the vendor and closing agent networks.
• Audit billing statements for the Mortgage Department to ensure accuracy.
• Shop vendor rates for current loan department services and provide summary report to management.
• Continuously work on ways to cut costs and implement efficiencies with day-to-day operations.
• Maintain current knowledge of PFCU processing, originating, underwriting and closing policies and procedures.
• Maintain current knowledge of Fannie Mae underwriting and selling guidelines.
• Maintain current knowledge of all department related policies, procedures and federal compliance regulations.
• Ensure adherence to credit union policies in accordance with security and operational control requirements.
• Execute solutions for any workflow and quality control issues to ensure compliance with First Mortgage Quality Control Plan.
• Serve on various committees as Mortgage Department Representative, when required.
• Communicate with various departments at PFCU to resolve issues that arise.
• Support PFCU productivity and efficiency by performing any other duties as assigned or required.

Qualifications

• Bachelors degree with concentration in business management or equivalent experience.
• Employee must register with the NMLS Registry as required by the S.A.F.E. Act.
• Excellent leadership and supervisory skills with proven ability to motivate staff.
• Minimum 5 years experience in first mortgage underwriting in compliance with Fannie Mae. Freddie Mac and HUD underwriting standards.
• Thorough knowledge of FNMA/FHLMC underwriting guidelines required.
• PC proficiency required with advanced knowledge of Microsoft Office programs.
• Must be detail oriented with excellent organizational skills.
• Excellent written and verbal communication skills.
• Ability to effectively handle conflict and resolve problems.
• Ability to work independently in a fast-paced environment and meet deadlines.
• Ability to travel and attend conferences, as needed.

Why Work For Us…

• Retirement Plan: We offer a Pension and 401K plan to help secure our employees' future.
• Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
• Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
• Employee Amenities: All of our employees are eligible for PTO.
• Community Benefits: It's not just a job - it's a community. That's why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
• An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.

Equal Employment Opportunity (EEO)

PFCU provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. PFCU complies with Philadelphia's Fair Chance Hiring Law.