Human Resources Representative

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Job description

The HR Representative is responsible for providing a variety of Human Resources services which include, but are not limited to; administrative tasks supporting the employee lifecycle, including recruiting and hiring process from receipt of the requisition through the hire; onboarding and benefit enrollment of the new employee, to termination or offboarding of the employee. In addition, this position is responsible for the timely input of data, ongoing maintenance of accurate employee records, HR systems reporting, and the smooth flow of employee data for payroll processing. Serves as the initial point of contact for payroll/benefits troubleshooting and employee relations issues.

WHO YOU ARE

• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
• A Team Player. You are united with HR teammates in delivering the best experience to internal customers and business partners.
• Organized. You are flexible and able to juggle appointments and personal interactions with teammates and employees smoothly.

• Analytical and Creative. You like thinking outside the box to come up with smart solutions to new challenges, and you embrace the opportunity to live in the gray.

• Caring. You put yourself in others' shoes and strive for positive outcomes.
• Motivated. You invest extra energy to reach your goals.
• Solution-Oriented. You follow through on commitments, letting employees and business partners know that they matter.

WHAT YOU'LL DO

• Work closely with business units to assure that all documentation required for new hires, transfers, promotions, terminations, and status changes is accurate and complete. Input employee new hire, position management change (transfers, promotions, etc.), and termination data in the Human Capital Management (HCM) system (Oracle Fusion) and maintains employee files. Creates/generates reports, as needed.
• Act as a liaison for HR , relaying and disseminating accurate information whenever possible to internal departments. At times, may serve as point person on system testing, system updates, and implementation of new programs, modules, and/or processes. Interfaces between employees, visitors, and outside contacts.
• Respond to employee inquiries and coordinate with the HR Director on more complex issues. Also responds to HCM/employment data inquiries and coordinates with corporate payroll and benefits departments accordingly.
• Facilitate "Manager's Guide to HR" for all new Community Managers within 60 days of hire/promo. Participate in other educational opportunities, such as New Employee Experience, property Huddles, Community Manager meetings/webinars and any-other employee events.
• Review status changes for compliance based on the Property Management Salary Approval Limits and Position Management Change Process document and ensures proper electronic signatures are obtained. Elevates out-of-guidelines changes to HR Director and Department SVP/EVP for review and approval.
• Administrative tasks, such as typing general correspondence, memos, and letters. Composes letters and memos, as requested. Independently responds to and/or initiates routine correspondence with all involved persons. Creates and maintains various spreadsheets and reports (i.e. turnover, social security, etc.
• Provide employment verification information for outside sources as per company procedural guidelines, as well as guidance on reporting and managing workers' compensation claims and responds to unemployment claims.
• Assist in the planning and communication of employee events, including Total Wellbeing related activities. Provide support to the market by helping with Total Wellbeing and Quest events throughout the year. Help employees take responsibility for their Total Wellbeing (physical, financial, social, career, community.)
• Depending on the market, may serve as the first point of contact for all leaves including STD/FMLA and other Leaves of Absence.

REQUIREMENTS

• Bachelor's degree required in addition to 3-5 years progressive experience in Human Resources support capacity preferred.
• Excellent written/verbal communication, customer-service, problem-solving, analytical, organizational, and follow-up skills required.
• Computer literacy required, including experience with a HCM database (Oracle Fusion knowledge a plus), email, and the ability to create and manipulate spreadsheets.
• Proven ability to handle multiple tasks simultaneously, while maintaining accuracy.
• Other necessary skills include: strong initiative, excellent time management abilities, sound judgment and good decision-making ability, positive attitude, and a high degree of comfort working with confidential and sensitive information.
• Travel may be required.
• Please click here to learn more about Equity Residential's Covid-19 Vaccination Requirements (Haga clic aqu para obtener ms informacin sobre los requisitos de vacunacin Covid-19 de Equity Residential).

REWARDS

We recognize everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique options to employees, like adoption benefits and paid time off for community service projects. To learn more, view our Total Wellbeing page here.